How can we help you?
Find answers to your questions about competitions, prizes, and more
Popular Questions
How do I enter a competition?
Simply browse our competitions, select the one you want to enter, choose your ticket quantity, and complete the purchase.
When will I receive my prize?
Instant prizes are typically delivered within 24-48 hours. Competition prizes are arranged after the draw date.
Is Raffle Rays legitimate?
Yes. We run skill-based prize competitions that sit outside UK Gambling Commission licensing. Our draws use an independent random number generator and are conducted on the advertised dates.
Can I set spending limits?
Yes. Email contact@rafflerays.co.uk to request a manual spending cap, cooldown period, or account closure.
How does RaffleRays Rewards help people?
RaffleRays Rewards is funded directly by RaffleRays Ltd and provides one-off financial support such as covering utilities or essential living costs for community members who need a hand.
Help Categories
Getting Started
New to Raffle Rays? Start here to learn the basics
Competitions Guide
Everything you need to know about entering competitions
Instant Prizes
Learn about instant win games and prizes
Wallet & Payments
Manage your funds and understand payment options
Responsible Play
Keep competitions fun and in your control
RaffleRays Rewards
How we provide direct financial support to those in need
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