Privacy Policy

Our website can be visited without identifying yourself. However, when you choose to provide personal information, you can be assured it will be stored securely and used in line with this policy.

We may collect:

• Name, email address, telephone number.
• Financial details for prize payments (sort code and account number) - separate from payment card details used for competition entry.
• Postal entry details (name, contact information, date of birth).
• Proof of age/identity (e.g. passport, driving licence) if you win a prize.
• With your consent, photographs, videos, or audio recordings for publicity.
• Demographic details such as postcode, preferences, and interests.
• Technical data: IP address, browser type and version, operating system.
• Account details if you register on our website (username, password).

We may also collect information about your interactions with us, for example via customer support, surveys, or feedback forms.

We use cookies to improve your experience. Some cookies are temporary ("session cookies") and are deleted when you close your browser; others ("persistent cookies") remain until deleted or they expire.

Types of cookies we use include:

• Functional cookies to remember login details.
• Analytical cookies (e.g. Google Analytics) to track website usage.
• Preference cookies to save your display settings.

You can refuse cookies in your browser settings, but this may affect site functionality.

We process your personal data for:

• Registering your account and enabling competition participation.
• Processing payments for entry and, if you win, paying your prize.
• Verifying your age and eligibility to enter.
• Fulfilling legal and regulatory obligations.
• Detecting and preventing fraud.
• Sending competition updates, changes to terms, or policy updates.
• (With consent) sharing your image or story for publicity purposes.
• Improving our services through surveys or market research.

Our lawful bases for processing include:

• Contract - to provide competition entry and prize fulfilment.
• Legal obligation - to comply with laws and regulations.
• Legitimate interests - to operate and improve our business.
• Consent - for publicity and marketing activities.

We keep personal data only as long as necessary for the purposes collected, including any legal, accounting, or reporting requirements.

Retention periods depend on:

• The type and sensitivity of the data.
• The potential risk of unauthorised use.
• Our legal obligations.

You may request deletion of your personal data at any time (see section 7).

We take steps to prevent our systems being used for money laundering or other criminal activity, including:

• Verifying identities when required.
• Prohibiting anonymous or duplicate accounts.
• Returning winnings to the same payment source where possible.
• Reporting suspicious activity to the relevant authorities.

You have the right to:

• Access - request a copy of the personal data we hold about you.
• Rectification - request correction of inaccurate data.
• Erasure - request deletion of your data (subject to legal obligations).
• Withdraw consent - where processing is based on consent.
• Object - to processing based on legitimate interests or for direct marketing.

We will not charge for exercising your rights unless your request is unfounded, repetitive, or excessive.

To ask questions or exercise your data rights, contact: