Website Terms of Use

Terms and conditions for using the RaffleRays website

Last updated: 8 October 2025

RaffleRays - Website Terms of Use

1. About Us

This website, located at www.rafflerays.co.uk (the "Website"), together with any related mobile application, interface, or features, is operated by RaffleRays Ltd, a company registered in Scotland under Company Number SC855154, with its registered office at 5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN ("we", "us", or "our").

2. What We Do

We operate competitions across various prize categories. We do not endorse or recommend the goods, services, or products that may be won through our competitions. Our competitions are not sponsored, endorsed, or administered by, or associated with, Facebook, Meta Platforms, Inc., or any other third party unless explicitly stated.

3. How to Contact Us

You can contact us by email at contact@rafflerays.co.uk.

4. How We May Contact You

We will contact you using the email or postal address provided in your account settings. Please ensure these details are kept up to date.

5. Acceptance of These Terms

By using our Website, you agree to these Terms of Use. If you do not agree, you must not use our Website. We recommend printing a copy of these terms for your records.

6. Other Terms That Apply

The following terms also apply to your use of our site: Competition Terms & Conditions, Privacy Policy, Acceptable Use Policy, and Cookie Policy.

7. Changes to These Terms

We may amend these Terms of Use at any time. If we make significant changes, we will notify you via the Website before they take effect. Continued use of the Website after changes are made indicates acceptance.

8. Personal Information

We will process your personal information in accordance with our Privacy Policy and Cookie Policy.

9. Availability of the Website

We do not guarantee that the Website will always be available or uninterrupted. We may suspend, withdraw, or restrict access for business or operational reasons.

10. Eligibility and Registration

  • Our Website is only for UK residents aged 18 or over.
  • You may only register one account.
  • You must provide accurate and up-to-date information.
  • You are responsible for maintaining the confidentiality of your login details.

We reserve the right to suspend or close accounts that breach these terms.

11. Use of Website Content

All content on our Website is protected by intellectual property laws. You may not use, reproduce, or distribute any part of the Website without our permission.

12. Prohibited Uses

You must not:

  • Use the Website unlawfully or fraudulently.
  • Upload harmful code or viruses.
  • Attempt to gain unauthorised access.
  • Use automated tools to extract or scrape Website content.

13. User-Generated Content

Our Website and social media channels may include spaces where users can post content. Any material you upload must comply with our Acceptable Use Policy. You warrant that your contributions meet those standards and you will be liable for any loss or damage we suffer as a result of your breach of that warranty.

Content you upload will be considered non-confidential and non-proprietary. You retain ownership of your content but grant us a worldwide, non-exclusive, royalty-free licence to use, store, reproduce, distribute, display and make it available to third parties in connection with operating and promoting our services. We may disclose your identity to anyone who claims that content you have posted violates their intellectual property rights or privacy.

We reserve the right to remove any content that, in our opinion, does not comply with our standards. You are responsible for securing and backing up your content.

14. Cookies

We use cookies and similar technologies to improve your experience, understand how our Website is used, and tailor our marketing. You can learn more about the cookies we use and how to manage your preferences in our Cookie Policy. You can block cookies via your browser settings, although doing so may impact Website functionality.

15. Disclaimers

We do not guarantee the accuracy or suitability of Website content. You are responsible for ensuring your devices are protected when accessing our Website. Links to third-party sites are for information only; we are not responsible for their content.

16. Breaches of These Terms

If you breach these Terms of Use, we may suspend or terminate your account, remove access to the Website, and/or take legal action.

17. Our Liability

We do not exclude liability where it would be unlawful to do so. We are not liable for business losses, indirect losses, or events outside our reasonable control.

18. Linking to Our Website

You may link to our homepage in a fair and legal way that does not damage our reputation. We reserve the right to withdraw linking permission at any time.

19. Governing Law and Jurisdiction

These Terms of Use are governed by the law of England. You agree that the courts of England will have exclusive jurisdiction over any dispute relating to these terms (this does not affect any statutory right you may have to bring a claim in the part of the UK where you live).

Contact Information

Email: contact@rafflerays.co.uk

Post: RaffleRays Ltd, 5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN