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Find answers to your questions about RaffleRays competitions

How Winners Are Selected & Verified

Our transparent, fair, and independently verified draw process

Our Fairness Guarantee

Certified RNG

Independently tested

Full Transparency

All results published

Tamper-Proof

No human intervention

Audit Trail

Complete records kept

The Draw Process: Step by Step

Competition Closes

At the scheduled end time, no more tickets can be purchased. The final ticket pool is locked.

RNG Activation

Our certified Random Number Generator selects a number from the sold ticket range.

Winner Identification

The system automatically matches the winning number to the ticket holder's account.

Winner Notification

We contact the winner within 24 hours via email and phone to share the good news.

Identity Verification

Winner confirms their identity with photo ID and proof of address (for compliance).

Prize Delivery

Cash prizes are paid same-day; physical prizes are delivered within 14 days.

Understanding Our Random Number Generator

What Makes It Fair?

Cryptographically secure algorithm
Independently tested and certified
No patterns or predictability
Equal probability for every ticket
Impossible to manipulate or influence

How It Works

When a draw occurs, the RNG generates a random number between 1 and the total tickets sold. For example:

Competition has 5,000 tickets sold

RNG generates: 3,847

Winner = Holder of ticket #3,847

How Winners Are Announced

Website

Results published on our Winners page with name, prize, and winning ticket number

Email

All entrants receive an email with draw results and winner details

Social Media

Winner photos and testimonials shared on our social channels (with consent)

Frequently Asked Questions

How are winners selected at RaffleRays?

Winners are selected using a certified Random Number Generator (RNG) that has been independently tested and verified. When a competition closes, the RNG generates a random number corresponding to one of the sold ticket numbers. This process is completely automated and cannot be influenced by staff or external parties.

What is a Random Number Generator (RNG)?

A Random Number Generator is a computational algorithm designed to produce unpredictable results. Our RNG is certified to meet industry standards for randomness and fairness. It's the same type of technology used by online gaming regulators to ensure fair outcomes in digital games.

Can RaffleRays staff influence who wins?

No, it's technically impossible. The winner selection is fully automated using our certified RNG system. No human intervention occurs during the draw process. The system is audited regularly and staff have no access to manipulate results.

How do I know the draw actually happened?

Every draw is recorded and the results are published immediately on our website. We display the winning ticket number, winner's name (with their consent), draw date and time, and the prize won. Many of our winners also share their experiences and photos on our social media.

Are competition results verified independently?

Our RNG system is independently certified and tested. Draw results are logged with timestamps and cannot be altered after the fact. We maintain complete audit trails of all draws, which can be reviewed if any disputes arise.

What happens after the winner is selected?

Once the RNG selects a winning ticket number, our system automatically identifies the ticket holder. We contact the winner within 24 hours via email and phone. Winners have 7 days to respond and claim their prize. If they don't respond, we may select an alternative winner.

Can I verify my ticket was included in the draw?

Yes, your ticket numbers are shown in your account dashboard immediately after purchase. These numbers are locked in and cannot change. You can verify your tickets were part of the draw by checking your account against the winning ticket number published in the results.

What verification is required to claim a prize?

Winners must verify their identity and age (18+) before receiving prizes. This typically involves providing photo ID and proof of address. For large prizes, additional verification may be required. This protects both winners and ensures compliance with UK regulations.

How are winners announced publicly?

Winners are announced on our website's Winners page, through email to all entrants of that competition, and on our social media channels. With winner consent, we share their name, location (town/city), the prize won, and sometimes photos or video testimonials.

What if I think there's been an error with a draw?

Contact our customer support immediately with your concerns. We maintain complete records of all draws including RNG outputs, timestamps, and ticket allocations. We take all complaints seriously and will investigate thoroughly, providing full transparency about the draw process.

See our verified winners for yourself

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