Wallet Types Explained
Understanding the difference between Regular and Prepaid wallets
Two Wallet System
Raffle Rays offers two types of wallets to help you manage your funds effectively and gamble responsibly. Each wallet serves a different purpose and offers unique benefits.
Why two wallets? This system helps you separate your winnings from your gambling budget, making it easier to stay in control and withdraw your winnings when you want.
Wallet Comparison
Regular Wallet
For winnings and withdrawals
Stores Winnings
All prizes and cash winnings go here
Instant Withdrawals
Withdraw anytime to your bank account
No Restrictions
Use funds for playing or withdraw freely
Protected Funds
Manual spending caps apply to your account, not to this wallet
Prepaid Wallet
For budgeting the amount you plan to spend
Budget Control
Top up only the amount you want to spend on competitions
Responsible Play
Helps you stick to your gambling budget
Top-Up Anytime
Add funds when you want to play
Peace of Mind
Know exactly how much you're spending
How The Wallets Work Together
The Flow of Funds
Add funds to your Prepaid Wallet to play games and enter competitions
Use your Prepaid Wallet balance to enter competitions and play instant prizes
All winnings automatically go to your Regular Wallet
Withdraw from your Regular Wallet or transfer funds back to Prepaid to keep playing
Example: You add £50 to your Prepaid Wallet, spend £20 on games, and win £100. The £100 goes to your Regular Wallet, while £30 remains in your Prepaid Wallet for future play.
Benefits & Best Practices
Regular Wallet Benefits
Clear Separation
Keep your winnings separate from your gambling budget, making it easier to track profits.
Quick Access
Withdraw your winnings instantly without affecting your playing budget.
Prepaid Wallet Benefits
Budget Control
Pre-load the amount you are comfortable spending so you never dip into essential funds.
Responsible Play
Keeping prize entries separate from day-to-day money makes it easier to track and control your spending.
Managing Your Wallets
Transferring Between Wallets
You can transfer funds from your Regular Wallet to your Prepaid Wallet at any time:
- Go to Dashboard → Wallet
- Click "Transfer Funds"
- Select amount to transfer
- Confirm the transfer
Note: You cannot transfer funds from Prepaid to Regular wallet directly. This helps maintain the integrity of your gambling budget.
Requesting a Spending Cap
Email contact@rafflerays.co.uk with your preferred daily, weekly, or monthly cap and we will apply it across your account within one working day.
Caps restrict new top-ups once the limit is met but never block withdrawals.
Frequently Asked Questions
Why can't I deposit directly into my Regular Wallet?
The Regular Wallet is reserved for winnings only. This separation helps you track your gambling performance and ensures your winnings are always accessible for withdrawal.
Can I play directly from my Regular Wallet?
Yes! You can use funds from either wallet to play. However, we recommend using your Prepaid Wallet for better budget control.
What happens to promotional bonuses?
Promotional bonuses and free play credits are added to your Prepaid Wallet. Any winnings from bonus funds go to your Regular Wallet as normal.
How quickly can I withdraw from my Regular Wallet?
Withdrawals from your Regular Wallet are processed immediately. Bank transfers typically arrive within 2-5 business days depending on your bank.
Is my money safe in both wallets?
Yes. Both wallets are protected by bank-level security and we keep player balances in segregated client accounts for transparency.
Best Practices for Using Both Wallets
- Set a monthly budget and add it to your Prepaid Wallet at the start of each month
- Withdraw winnings from your Regular Wallet regularly to enjoy your success
- Ask us to apply a manual spending cap if you want an extra layer of control
- Keep track of both wallet balances to monitor your gambling activity
- Consider withdrawing big wins immediately to avoid the temptation to play with them